Apr 25 2013

Gameday Thursday: Pass the Buck

Take a $20 bill, and give it to the first person to take a qualifying payment and write that amount up on the board.  If someone else takes a payment larger than that one, they get to take the bill.  So, the person who takes the largest payment that day ends up with the bill.

Of course, this works best if the competitors are all collecting the same kind of debt that day.  Adjust the amount of the bill to suit your needs.

Enjoy!  If you try it, or have tried it before, please share your experience in the comments.

Got a game or contest you’ve done that has worked well?  Use the “contact us” link above to share it with others.

 

Apr 18 2013

Gameday Thursday: Shipbattle

Shipbattle is a fun game that lets two teams compete against each other for a short time as one team tries to eliminate the other team’s navy.

Create two grids, each on a team’s whiteboard.  The grid should be ten squares on a side.  Label one axis A-J and the other axis 1-10.

Each team’s supervisor should have a paper with a matching grid.  On their paper grid, they should place their team’s ships.  Each team should place the following ships on their grid (no diagonal ship placements are allowed):

  • One 2-length ship
  • Two 3-length ships
  • One 4-length ship
  • One 5-length ship

When a collector takes a qualifying payment, they can call out a coordinate on the other team’s grid (A-7, or B-2, like that).  The supervisor of the team receiving the attack determines if that coordinate is a hit or a miss, walks up to the whiteboard, and marks an X on the grid if it’s a hit, and an O if it’s a miss.

I’ve created a PDF of the paper grid for your convenience.

Enjoy!  If you try it, or have tried it before, please share your experience in the comments.

Got a game or contest you’ve done that has worked well?  Use the “contact us” link above to share it with others.

 

Apr 15 2013

Collectors: Efficiency or Knowledge Workers?

I found this TED talk by Dan Ariely to be very interesting.  My favorite quote:

The bad news is that ignoring the performance of people is almost as bad as shredding their work in front of their eyes.

Food for thought, there.

Another thing that caught my eye came at the end of the segment when Dan Ariely made a comment about efficiency work (like factory workers) vs knowledge work.  I’ve wondered on several occasions, are collectors considered efficiency workers, applying the same skill to a task again and again? Or are they knowledge workers, applying their knowledge and skill to each challenge as it arises?  Or are they something in-between?

I’ve seen them managed both ways (though more often as efficiency workers), but I don’t really have a set answer.  What do you think?  Should collectors be considered knowledge workers or efficiency workers? And how should that affect their  management?

 

Apr 11 2013

Gameday Thursday – Balloon Hoarder

 

balloons

Put 7 (or so) helium balloons in a central place on the collection floor.  Whenever a collector takes a qualifying payment they can take a balloon from the central location.  Once all the balloons are taken, they can take them from each other.  The person with the most balloons at the end of time frame wins.

Enjoy!  If you try it, or have tried it before, please share your experience in the comments.

Got a game or contest you’ve done that has worked well?  Use the “contact us” link above to share it with others.

Apr 4 2013

Gameday Thursday – Collection Scrabble

Using a bag of letters from a Scrabble game, reward collectors who take a qualifying payment with a letter from the bag.  At the end of the time limit, the collector who can spell the highest scoring word wins the prize.

scrabble_collect